At Happypawtags, we are committed to ensuring your complete satisfaction with our products. In the event that you are not entirely satisfied with your purchase, we are pleased to offer a straightforward return, exchange, and cancellation policy.
To initiate the returns or exchange process, please notify us within 14 days of receiving your order. Once you have contacted us, we kindly ask that you ship the item back to us within 30 days of the delivery date. For cancellations, we request that you notify us within 24 hours of placing your order.
Please be aware that buyers are responsible for the cost of shipping the item back to us. We also remind you that if the item is not returned to us in its original condition, you will be responsible for any decrease in value.
If you have any questions or concerns regarding your order, please don’t hesitate to contact us. Our team is always ready to help resolve any issues you may encounter.